Privacy Policy

Privacy Policy

Last Updated: October 2025

Sydney Truck Showdown (“we”, “us”, or “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, register or participate in our events, or otherwise interact with us.

1. Collection of Personal Information

We collect personal information that is reasonably necessary for our business activities, including event organisation, communication, and administration.

The types of information we may collect include:

• Identification details – your name, business name, address, email, and phone number.
• Event-related details – truck details, competition entries, trade stand information, and associated media (photos/videos).
• Payment information – processed securely by trusted third-party providers; we do not store full credit card details.
• Website and social media information – IP address, device details, cookies, and analytics data to improve our online services.

We will only collect personal information by lawful and fair means, directly from you where possible.

2. Purpose of Collection

We collect, hold, use, and disclose personal information to:

• Register participants, sponsors, and exhibitors for Sydney Truck Showdown.
• Communicate updates, announcements, and event information.
• Process payments and issue invoices.
• Administer competitions, awards, and promotions.
• Promote current and future events through marketing and social media.
• Comply with legal obligations and ensure the safety of participants and visitors.

We will not use or disclose your personal information for any other purpose unless you have provided consent or the disclosure is permitted under the Privacy Act.

3. Photography, Video, and Media Use

By entering or participating in Sydney Truck Showdown, you acknowledge that photographs, videos, or recordings may be taken during the event.

These may be used by Sydney Truck Showdown for promotional, advertising, and archival purposes across websites, social media, print, and broadcast media.

If you wish to have a specific image removed, please contact us, and we will take reasonable steps to address your request.

4. Disclosure of Personal Information

We may disclose personal information to:

• Service providers and contractors assisting us with operations, marketing, website management, and payment processing.
• Sponsors or partners, where consent has been provided or implied through participation.
• Law enforcement, regulators, or other authorised entities where required by law.

We take reasonable steps to ensure that third parties are bound by confidentiality and privacy obligations consistent with this Policy.

5. Data Security

We store personal information in electronic and/or hard copy form and take reasonable precautions to protect it from misuse, loss, unauthorised access, modification, or disclosure.

We use secure systems, password protection, limited access, and encryption where applicable.

However, no system is entirely secure, and we cannot guarantee absolute data security.

6. Data Retention

We retain personal information for as long as it is necessary to fulfil the purposes outlined in this Policy or as required by law.

When information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it securely.

7. Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.

We will respond within a reasonable timeframe and may request verification of your identity before releasing information.

In limited cases, we may deny access where permitted by law (e.g. where disclosure would impact another person’s privacy).

8. Direct Marketing

We may use your personal information to send marketing communications, such as event announcements, sponsorship opportunities, or news updates.

You may opt out at any time by following the unsubscribe link in our communications or contacting us directly.

9. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to collect non-personal data, such as browsing behaviour and website usage.

You can disable cookies in your browser settings, though some site features may not function properly.

10. Overseas Disclosure

While our operations are primarily based in Australia, some third-party service providers (e.g. cloud hosting or payment platforms) may store or process data overseas.

We take reasonable steps to ensure that any overseas recipients handle personal information in accordance with the Australian Privacy Principles.

11. Complaints

If you believe your privacy has been breached or have a concern about how we have handled your personal information, please contact us using the details below.

We will investigate and respond to your complaint promptly and fairly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Contact Us

For privacy-related questions, requests, or complaints, please contact:

Sydney Truck Showdown

📧 Email: info@sydneytruckshowdown.com.au

🌐 Website: www.sydneytruckshowdown.com.au

📍 Location: Sydney Dragway, Eastern Creek, NSW

13. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website, with the date of the latest update clearly displayed.