Privacy Policy

By registering for and/or purchasing entry to the Sydney Truck Show Down, all entrants agree to the following No Refund Policy:

1. General Policy
   All entry fees and registrations for the Sydney Truck Show Down are non-refundable, non-transferable, and non-exchangeable under any circumstances, except as outlined in the exceptions below.
    
2. Exceptions – Eligibility for Refund Consideration
   Refund requests will only be considered in the following situations, and must be supported by acceptable documentation:
   a. Medical Reasons
    
   • A refund may be granted if the entrant is unable to attend due to a serious medical condition, injury, or emergency.
      
   • A valid medical certificate or letter from a licensed healthcare professional must be provided.
      
   • b. Truck in a State of Disrepair
      
   • A refund may be granted if the entrant’s truck becomes unsafe or mechanically unfit for participation.
      
   • Proof of mechanical failure or disrepair must be supplied in the form of a mechanic’s report, insurance assessment, or other verifiable documentation.
      

1. Refund Request Process
    
   • All refund requests must be submitted in writing to event organisers.
      
   • Documentation must be included at the time of request.
      
   • Approval of refunds is at the sole discretion of the Sydney Truck Show Down management team.
      

1. Timeframe
   Refund requests must be received no later than 7 days prior to the event date, unless the situation is an emergency that occurred within that period.
    
2. Event Cancellations or Postponements
   If the event is cancelled or rescheduled by organisers, entrants will be notified of available options, which may include refunds or credit transfers.
    
3. Acceptance of Policy
   By entering the Sydney Truck Show Down, all participants acknowledge and agree to abide by this No Refund Policy.